E-Diagnostics (Non Refundable)

$120 for the initial 60-minute diagnostic evaluation. Diagnostic labor only. Non-refundable and not credited toward later repairs.

60-Minute Diagnostic Service
(E-Bikes & E-Scooters)
Non-Refundable

Our E-Diagnostics Service is a dedicated, labor-based evaluation for electric bicycles and scooters that are experiencing electrical or performance issues. This service is diagnostic only and is intended to identify what is malfunctioning—not to perform repairs.

This service covers the time and expertise required to disassemble, test, and evaluate critical electrical systems so we can determine the most appropriate next steps.

What’s Included

Electrical System Testing

• Battery inspection and voltage testing

• Controller evaluation

• Wiring and connector inspection

• Sensor and accessory testing

• System-level electrical checks as applicable

Hands-On Diagnostic Labor

• Partial disassembly as required to access components

• Controlled testing to isolate faults or failures

Professional Assessment

• Clear explanation of what is functioning and what is not

• Identification of failed or failing components

• Guidance on repair options, estimated costs, or feasibility

Important Information

• This is a diagnostic service only — no repairs are performed under this charge

• This service is non-refundable, as it covers dedicated diagnostic labor time

• Diagnostic results may indicate:

  • A repair is possible and cost-effective

  • Parts are unavailable or uneconomical to replace

  • Replacement of the device may be the better option

The $120 diagnostic fee pays for the labor required to identify the problem. It is not credited toward future repair labor. Any repair work, parts replacement, or further service is quoted and charged separately after diagnostics are complete.

This service is ideal for customers who need an expert evaluation before committing to repairs, or who want an honest assessment of whether fixing their e-bike or e-scooter makes sense—performed by experienced technicians at Go Grava Bicycles in Wyomissing, PA.